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Billing

  • How do I pay?
  • Will I get an invoice?
  • Where can I see my invoices?
  • How do I change who the invoice mails are sent to?
  • Why am I receiving the same invoice mail twice?
  • What if I don't have a VAT number?
  • How do I change my credit card or billing address?
  • Can I get a quote?
  • Can I provide a purchase order?
  • Why does my credit card get rejected when I try to register it?
  • Why did you charge another credit card than the one mentioned on the invoice?
  • Why are there two charges on my card in the same month?
  • Can I get a refund?
  • Why did you bill me for more users than I have?
  • Why did you charge my credit card after I closed my account?

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